Where

Service Desk Analyst

Phoenix Technology Partners, LLC
New City Full-day Full-time

Description:

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active
Feb 6, 2026;   from: dice.com

Similar jobs

  • TEKsystems c/o Allegis Group
  • New City
... : Description JOB SUMMARY & OBJECTIVES The Service Desk Analyst is responsible for providing telephone ...
23 days ago
  • Spruce Technology Inc.
  • New City
Description: General Tasks and Responsibilities Will Include: Receive, prioritize, document and actively resolve end-user help requests Answer calls of e-mail contacts within the required service level time frame Triage requests to ensure accurate ...
25 days ago
  • Tri-Force Consulting Services Inc
  • New City
Description: Title: Help Desk Analyst Location: New York, NY Duration: 12 Months Client: NYC Department of Education Job Description: Troubleshooting and Issue resolution, diagnose problems, identify root cause by analyzing user reports, system logs and ...
20 days ago
  • Robert Half
  • New City
Description: Description We are looking for a skilled Help Desk Analyst to provide exceptional technical support and ensure smooth IT operations for our team. This role involves addressing hardware and software issues, maintaining system functionality, ...
24 days ago