Where

Service Desk Analyst

TEKsystems c/o Allegis Group
New City Full-day Full-time

Description:

Description JOB SUMMARY & OBJECTIVES The Service Desk Analyst is responsible for providing telephone and remote support for Firm applications, PCs, laptops, tablets, smartphones and telephone equipment. ESSENTIAL JOB DUTIES & RESPONSIBILITIES Diagnose individual and Firm-wide problems accurately, distinguishing between software, hardware and/or network issues Apply expert knowledge of "STB applications", such as MS Windows 10/11, Outlook, MS Office, Worksite, Diaries, IE, Citrix, Acrobat, STBWeb
Jan 18, 2026;   from: dice.com

Similar jobs

  • Phoenix Technology Partners, LLC
  • New City
Description: The Service Desk Analyst Role will be responsible for providing excellent customer service to ... resolving Level 1 and Level 2 support desk and desktop issues which may ...
12 days ago
  • Spruce Technology Inc.
  • New City
Description: We are seeking an Epic Application Analyst Under varying levels of direction and subject-matter expertise, the role supports the assessment, design, development, and implementation of enterprise-wide Epic clinical information systems. The ...
26 days ago
  • Spruce Technology Inc.
  • New City
Description: General Tasks and Responsibilities Will Include: Receive, prioritize, document and actively resolve end-user help requests Answer calls of e-mail contacts within the required service level time frame Triage requests to ensure accurate ...
4 days ago
  • Robert Half
  • New City
Description: Description We are looking for a skilled Help Desk Analyst to provide exceptional technical support and ensure smooth IT operations for our team. This role involves addressing hardware and software issues, maintaining system functionality, ...
2 days ago