Description:
Title: Help Desk Analyst Location: New York, NY Duration: 12 Months Client: NYC Department of Education Job Description: Troubleshooting and Issue resolution, diagnose problems, identify root cause by analyzing user reports, system logs and other related data Respond to user inquires and escalate to appropriate team Create and maintain Knowledgebase and other related documentations Analyze data and trends related to user issues, system performance
Jan 21, 2026;
from:
dice.com