Description:
Description Project Details: The resource will support operational monitoring and reliability for critical voice/contact-center capabilities, aligned to MSP expectations for availability, performance, and operational response . Provide proactive monitoring, incident and problem management, and event response for voice services supporting business operations across Genesys Cloud and/or NiCE contact-center environments; execute changes with appropriate governance and documentation (release/change
Feb 5, 2026;
from:
dice.com