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Voice Engineer & IVR Specialist

TEKsystems c/o Allegis Group
Columbia Full-day Full-time

Description:

Description The resource will support operational monitoring and reliability for critical voice/contact-center capabilities, aligned to MSP expectations for availability, performance, and operational response . Provide proactive monitoring, incident and problem management, and event response for voice services supporting business operations across Genesys Cloud and/or NiCE contact-center environments; execute changes with appropriate governance and documentation (release/change discipline); main
Jan 30, 2026;   from: dice.com

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