Description:
Our client ? a major utility firm based in Long Island - is seeking professional services assistance to fully leverage its Information Technology Service Management (ITSM) tool, Freshservice. This includes optimizing configurations, and building a strong foundation for service management aligned with ITIL version 4 best practices. Environmental Optimization: ? Review the existing Freshservice configurations and setup. ? Advise on optimal usage of features (e.g., onboarding/offboarding, automatio
Feb 14, 2026;
from:
dice.com