Description:
We are seeking an experienced ITSM Consultant specializing in Freshservice and ITIL v4 to optimize and enhance its Information Technology Service Management (ITSM) environment. This role will be responsible for reviewing and improving existing Freshservice configurations, implementing advanced automation and orchestration capabilities, expanding AI-driven service delivery through Freddy AI, and aligning service management practices with ITIL v4 best practices. The consultant will lead platform o
Feb 13, 2026;
from:
dice.com