Program Support Assistant

Description:

The incumbent is assigned to the Mental Health Service (MHS) and is responsible for a variety of administrative duties associated with providing comprehensive technical, administrative, and clerical services to the MHS; assisting staff with mandatory tracking and reporting of service data; preparation of program materials and reports; receives and processes documents and reports in accordance with established procedures; ordering and inventorying program supplies, and other duties as assigned.

Requirements:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/09/2026.

Time-In-Grade Requirement : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
  • Administrative support functions within a healthcare facility;
  • Experienced with procurement processes necessary to obtain goods and services for an office;
  • Performing automation duties using such software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database and/or graphics;
  • Assisting in the formulation and execution of budget estimates to include updating budget spreadsheets which are used in briefings;
  • Collecting, compiling and tracking data and information;
  • Researching reference materials, regulations, and standards to identify appropriate action necessary to correct problems or issues.

You will be rated on the following Competencies for this position:

• Customer Service
• Accountability
• Administration and Management
• Decision Making
• Flexibility
• Interpersonal Skills
• Knowledge Management
• Oral Communication
• Planning and Execution
• Computer Skills
• Database Management Systems
• Manages and Organizes Information

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note : A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ .