Program Support Assistant

Description:

Dayton VA Medical Center is seeking a Program Support Assistant (PSA) for our Surgical & Procedural Care Nursing Service.

The PSA plays a key role in managing the timekeeping process. Primary responsibilities include data entry and administrative tasks to ensure accurate and timely processing of time cards.

Incumbent must interact professionally with nursing staff at all levels and key personnel from other departments. Strong interpersonal skills and sound judgement are essential.

Requirements:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/09/2026.

You may qualify based on your experience and/or education as described below:

Specialized Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:

Providing clerical, technical, or customer support; maintaining employee records, such as timekeeping, attendance, on boarding/New Hire support; communicating with others, while providing consistent information according to established policies and procedures; and using computer programs to prepare documents.

OR,

Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed four (4) years of education above the high school level in any field which high school graduation or the equivalent is the normal prerequisite. (Transcripts must be submitted at time of application).

OR,

Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond. You must have equivalent combinations of successfully completed post-high school education (beyond the second year) and specialized experience as described above, which meet the total experience requirements for this grade level. (Transcripts must be submitted at time of application)

Preferred Experience: Timekeeping/Payroll Processes

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ .