Where

Help Desk Tier 1 (HYBRID)

TEKsystems c/o Allegis Group
New City Full-day Full-time

Description:

Description One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer ser
Jan 13, 2026;   from: dice.com

Similar jobs

  • Robert Half
  • New City
Description: Description We are looking for a skilled Help Desk Analyst to provide exceptional technical support and ensure smooth IT operations for our team. This role involves addressing hardware and software issues, maintaining system functionality, ...
3 days ago
  • Phoenix Technology Partners, LLC
  • New City
Description: The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include ...
12 days ago
  • Spruce Technology Inc.
  • New City
Description: General Tasks and Responsibilities Will Include: Receive, prioritize, document and actively resolve end-user help requests Answer calls of e-mail contacts within the required service level time frame Triage requests to ensure accurate ...
4 days ago
  • TEKsystems c/o Allegis Group
  • New City
Description: Description JOB SUMMARY & OBJECTIVES The Service Desk Analyst is responsible for providing telephone and remote support for Firm applications, PCs, laptops, tablets, smartphones and telephone equipment. ESSENTIAL JOB DUTIES & RESPONSIBILITIES ...
2 days ago