Description:
The employee will serve as the Management Assistant, located in the Business Operations Office,Veterans Crisis Line (VCL), Veterans Affair (VA). The VCL is a 24-hour, 7-days-a-week, 365-days-a-year service aimed at connecting callers worldwide to a caring, qualified Veterans Administration employee. The VCL's mission is to provide 24/7, world-class suicide prevention and crisis intervention services to Veterans, Service Members and their family members.Requirements:
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/20/2026.Time-In-Grade Requirement : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
You may qualify based on your experience and/or education as described below:
- Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-06) in the normal line of progression for the occupation in the organization. In order to meet the minimum qualifications for this position, you must meet 3/5 of the following examples of specialized experience:
- Making travel arrangements, preparing travel orders and expense vouchers, and creating travel packages for approval.
- Using a Government Purchase Card (GPC) to make approved purchases, resolving disputes with vendors, and handling requisitions and approvals.
- Managing calendars, scheduling appointments, tracking deliverables and deadlines.
- Working with program managers and staff across departments to disseminate policies, plans, and procedural information.
- Maintaining and reviewing administrative directives, ensuring they are properly organized, consistent, and free from conflicts or redundancies.
Eligible and qualified applicants on a certificate provided to the hiring manager will be rated on the following Competencies for this position:
- Customer Service
- Manages and Organizes Information
- Technical Competence
- Writing
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ .
Jan 14, 2026;
from:
usajobs.gov