Voluntary Services Officer

Description:

The incumbent serves as Voluntary Service Officer (VSO) with full delegated authority and responsibility for developing, managing, and administering a large, comprehensive voluntary services program within the VA Central Ohio Health Care System (VACOHCS). This position is located in the Office of the Associate Director, at the VA Central Ohio Health Care System. The area of oversight includes the main ambulatory care center, as well as five outpatient clinics throughout the state of Ohio.

Requirements:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/04/2026.

Time-In-Grade Requirement : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Specialized Experience: Must have at least one year of specialized experience, equivalent to the GS-11 level in the Federal Service, which equipped you with the competencies required to successfully perform the duties of the position which include but are not limited to; Advanced knowledge of the principles, practices, techniques and methods of voluntary services; advanced knowledge and skill in applying principles, practices, techniques and methods of oral and written communication, analytical methods, and interpersonal relations practices; knowledge and skill necessary to develop an awareness in the community of the medical centers' mission; knowledge of Medical Center programs, policies and activities to present this information accurately to employees, the media and the community, and to make the judgments necessary for a balanced presentation of information; knowledge of how to establish and maintain effective working relationships with a wide variety of individuals to be effective in obtaining support for program implementation and maintenance; knowledge of applicable laws and regulations governing the General Post Fund and donations and gifts sufficient to secure funding without violating laws, or regulations, knowledge of veterans programs and experience working with veteran service organizations.

You will be rated on the following Competencies for this position:

• Financial Management
• Managing Human Resources
• Partnering
• Planning and Evaluating

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note : A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: Work is moderately sedentary, although considerably variable. It requires a fair amount of standing, sometimes for long periods, walking, climbing stairs, and bending. Work may require some heavy to moderate lifting, transporting of materials, equipment and supplies for special events and other programs. Due to the diverse nature and scope of the work, it may require occasionally working in extreme temperatures (hot or cold).

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ .