Case Manager Supervisor

Description:

The employee is responsible for the effective supervision of staff case managers. The employee is also responsible for reporting statistical data to the Administrative Office of the U.S. Courts. Acts as back-up to other supervisors in Operations. Occasional travel inside and outside of the district is required. Occasional work during non-business work hours may be required.

Requirements:

Qualifications must be met at the time of the application.

Required:

• High school graduation or equivalent with at least two years of specialized experience (defined below) that includes progressively responsible administrative, technical, professional, supervisory, or managerial experience that provided the opportunity to gain:
  • Skill in developing the interpersonal work relationships needed to lead a team of employees,
  • The ability to exercise independent, mature judgement, and
  • Thorough knowledge of the basic concepts, principles, and theories of management and the ability to understand the managerial policies applicable to court operations including case management.

For placement above the minimum, more than one year of specialized experience at or equivalent to the next lower level below the position for which the applicant is being considered qualified is required.

Specialized experience is experience that has equipped the applicant with the knowledge, skills, and abilities/competencies to successfully perform the duties of the position and is related to the work of the position to be filled.

Preferred:

• Current/prior experience supervising federal case managers
• A minimum of five years of experience as a federal case manager
• Proficient in Microsoft Office Suite