Description:
Role Summary The Dynamics 365 Contact Center Functional Consultant is responsible for discovering business requirements designing functional service processes and configuring Dynamics 365 Contact Center and Customer Service solutions to deliver modern omnichannel and AI assisted customer experiences This role acts as the bridge between business stakeholders and technical teams ensuring that contact center capabilities self service agent assisted service and supervisor operations are aligned to b
Feb 26, 2026;
from:
dice.com