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Workforce Management Specialist

TEKsystems c/o Allegis Group
Detroit Full-day Full-time

Description:

Job Description: A client of ours currently has a 3 person team supporting their Genesys Call Center platform. Their current Lead/Genesys SME is leaving for another opportunity so they are looking to temporarily replace him with a Subject Matter Expert who could have the opportunity to go direct should all work out well within the first couple of months. This person will be responsible for forecasting and planning within the tool, understanding risk assumptions when new modules are brought into
Feb 26, 2026;   from: dice.com

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