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CCaaS Tier 1 Support Analyst

International Software Systems, Inc
Owings Mills Full-day Full-time

Description:

There is one shift. Afternoon shift will be staggered from 2:30pm-10:00pm. Key Required Skills: IT Help Desk support experience, familiarity with using ServiceNow as the IT Service Mngt tool; experience documenting issues and resolution; strong analysis/troubleshooting skills. Position Description: There is one shift. Afternoon shift will be staggered from 2:30pm-10:00pm. Answer the CCaaS 800 Number support line to log issues and requests in ServiceNow IT Service Manager.Provide Tier 1 support
Feb 24, 2026;   from: dice.com

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