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Subject Matter Expert – Senior (Customer Service Department)/Change Management (Visa independent candidate only)

SumasEdge Corporation
Laurel Full-day Temporary

Description:

Job Title:- Subject Matter Expert Senior (Customer Service Department)/Change Management Location:-Sweitzer Lane, Laurel, MD (Hybrid)Duration:- 1yr Job DescriptionDuties / ResponsibilitiesLeads the implementation and upgrade of all Customer Service technology, including Customer-to-Meter (C2M), Customer Care and Billing (CC&B), and Utility Billing software (CSIS/CC&B) system, particularly as it applies to redesigned business processes, training, and change management.Develops and orchestrates c
Feb 24, 2026;   from: dice.com
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