Description:
Location: Indianapolis, IN Role Descriptions: Act as the front-line support for central automation platforms. Handle incidents and service requests via ServiceNow. Perform troubleshooting using runbooks and guides. Execute routine operational tasks such as server reboots restarting services password rotation and system checks. Escalate complex issues to L2 and L3 teams as needed. Maintain accurate ticket updates and follow SLA compliance requirements.
Feb 20, 2026;
from:
dice.com