Description:
Job Description: Administer and maintain the Five9 cloud contact center platform, including configuration, call routing, IVRs, and user setup. IVR Design & Development: Create, edit, and maintain complex Five9 IVR scripts, modules, and prompts using the Five9 scripting engine. Routing Logic: Configure skills-based routing, ACD, and queue management to optimize call handling and agent availability. Integrations: Develop and support REST APIs, web services, and CTI integrations (e.g., screen p
Feb 19, 2026;
from:
dice.com