Description:
Take inbound call center calls routed to the HCIT queue during normal business hoursMake outbound calls requested by our customerRespond to e-mail generated tickets in ServiceNowSign-up for 1 on-call shift per quarter (available for 1 week at a time during non-live support hours)On-call hours to provide support coverage after hoursHoliday hours to provide support during holiday shiftsReport customer feedback to regulatory bodies, and held to a high standard of excellence in complaint handlingMan
Feb 11, 2026;
from:
dice.com