Description:
Candidates from any KP location in CA, OR, CO, WA, GA, MD, VA, HI or D.C. Only. Overview: The Forecasting team enables confident operational planning and resource optimization across the contact center by delivering accurate, data-driven forecasts for call volume, staffing needs, and workload trends. We support operational leaders by analyzing historical patterns, identifying drivers of demand, and continuously improving short-, mid-, and long-range forecasting models. This role ensures that wor
Feb 11, 2026;
from:
dice.com