Description:
Description We are seeking a Field Technician II to provide exceptional IT support for CDC staff under the ITISS contract. In this role, you will deliver outstanding customer service via phone and email, assisting users in Windows 10/11 environments. Responsibilities include taking incoming requests, logging calls in the ticketing system, and resolving technical issues promptly to meet SLAs in a high-volume setting. You will support remote customers using Citrix and troubleshoot remote access is
Feb 6, 2026;
from:
dice.com