Description:
RESPONSIBILITIES: Kforce has a client that is seeking a Business Systems Analyst in Charlotte, NC. Summary: We are seeking a seasoned Business Analyst to support AI-driven customer experience initiatives across Conversational Interactive Voice Response (IVR) and Intelligent Virtual Assistant (IVA) platforms. This role plays a critical part in reimagining end-to-end customer journeys, supporting large-scale merger and integration efforts, and translating complex business needs into clear, action
Feb 4, 2026;
from:
dice.com