Description:
Role Title: Principal Salesforce Service Cloud & Contact Center Architect Location: Princeton, NJ (Onsite) Role Summary We need a senior, customer-facing architect to lead Contact Center transformation leveraging Salesforce Service Cloud, Service Cloud Voice (SCV), Agentforce, and enterprise CTI/CCaaS integrations (Genesys/Five9/Amazon Connect). This is a hands-on architecture + workshop leadership role, not an admin or developer role. Mandatory Experience Candidates must demonstrate: Sal
Feb 4, 2026;
from:
dice.com