Description:
Role : critical Incident Manager Job Type : Fultime Location : Bethlehem PA Key Responsibilities 1. Understand the Incident and the diagnostic/resolution actions attempted already by the Service Desk and any other Technology Tracks 2. Use the designated or allotted communication bridge, monitoring facilities and on-call schedule from Technology tracks to facilitate immediate attention from all required parties 3. Authorize any IVR message updates for Service Desk 4. Work with all stakeholders to
Feb 3, 2026;
from:
dice.com