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Program Support Assistant- Community Outreach Division

$52,654 a year
Veterans Health Administration
Columbus Full-day Full-time

Description:

This position operates within the Community Outreach Division (COD) under the Mental Health & Behavioral Services care line. The employee functions as the Program Support Assistant, focusing on administrative and supportive functions of homeless programs. The incumbent assists with and supports complex administrative aspects of all homeless program operations, including data management, program improvement, effectiveness, and quality initiatives to improve the productivity of programs.

Requirements:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

GS-07 grade level: One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes:
  • Providing administrative support.
  • Gather and analyze information and provide resolution of issues or problems of a procedural or factual nature.
  • Ability to adapt to changing situations, to modify plans and demonstrate flexibility in changing circumstances.
  • Excellent communication skills, both written and verbal. Ability to independently draft correspondence and write/edit/produce reports.
  • Provides support to program leadership to conduct chart audits to verify documentation accuracy and ensure compliance; review discrepancies and provide follow-up actions based on data report findings.
  • Performs a variety of computerized office duties using electronic mail, desktop publishing, calendar, and several different database programs such as Excel, SharePoint, PowerPoint etc.
  • Knowledge of medical terminology and usages.
  • Assists with scheduling meetings, room reservations, and coordination with community partners
Preferred experience: Demonstrated experience supporting numerous programs with an attention to detail. Strong organizational skills preferred.

There is no educational substitution for the GS-07 level.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Feb 2, 2026;   from: usajobs.gov

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