Program Specialist (User Role Assignment Coordinator - URAC)

Description:

The position is within the Clinical Informatics Section under The Chief of Staff at the Oscar G. Johnson VA Medical Center in Iron Mountain, MI. The position is to provide programmatic support for the implementing and administering the medical software package needed for electronic health information (EHR) implementation.

Requirements:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/03/2026.

Time-In-Grade Requirement : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.


You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Operates a computer system, performs data processing support and service functions requiring knowledge of data processing sequences, procedures, user, programming languages, computer requirements and techniques associated with the development and design of systems; utilization of and training in the VA Electronic Health Record system; experience in health care service administration, continuous quality improvement, data analysis, healthcare principles, theories, and practices, budgeting, planning, administration, and support functions; experience in conducting detailed analyses of complex functions and work processes; skill in written communication and interpersonal skills in presenting recommendations; and experience in networking and building relationships with clinical and non-clinical staff and providing user support when implementing and testing new and existing systems and programs. OR,
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher-level graduate education leading to such a degree, obtained in an accredited college or university, or LL.M., if related. NOTE: TRANSCRIPTS REQUIRED.
  OR,
• Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 2 full years of progressively higher-level graduate education may be used to qualify at the grade 11 level. TRANSCRIPTS REQUIRED.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ .