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Program Support Assistant

$63,081 a year
Veterans Health Administration
Palo Alto Full-day Full-time

Description:

This position is organizationally under War Related Illness and Injury Study Center (WRIISC), in Psychiatry Service, at the VA Palo Alto Health Care System.

Requirements:

To qualify for this position at the GS-7 level, you must have :

At least one (1) full year of specialized experience that equipped you with the knowledge, skills, and abilities to successfully perform the duties the Program Support Assistant, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level (GS-6) in the Federal service. Specialized experience is experience performing administrative/clerical functions in a medical setting to include processing and entering patient demographics and statistics into a database, contacting patients by phone to gather intake information, assisting with reports, and utilizing computer applications to perform work duties.

IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ .
Jan 29, 2026;   from: usajobs.gov

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