Description:
Title: IVR Business AnalystWork Location: Charlotte, NC (Onsite)Contract duration: 6+ monthsOpen for C2CKey Responsibilities Good understanding about Contact Center Technology(CCT) Concepts 7 + years of experience in technical writing of business requirements Reviews, analyzes, and evaluates information technology systems operations. Determines user needs and requirements and recommends ways to improve systems. Serves as primary point of contact between users and engineering/development staf
Jan 28, 2026;
from:
dice.com