Description:
Key Responsibilities: User Experience & HumanCentered Design (HCD) Lead endtoend HCD activities aligned with CMS guidelines (research, synthesis, concepting, prototyping, and usability testing).Conduct stakeholder interviews, contextual inquiry, and workflow analysis for fraud prevention and API management use cases.Translate complex API, identity management, and fraud detection workflows into intuitive user journeys.Create personas, journey maps, service blueprints, and task analysis artifacts.
Jan 28, 2026;
from:
dice.com