Description:
Required Skills & Experience 610 years in ITSM/ITIL processes, with 4+ years as a BA on ServiceNow projects.Hands-on exposure to Incident and Problem Management workflows.Technical Knowledge: Familiarity with ServiceNow ITSM modules and capabilities.Understanding of CMDB and integration points with Incident/Problem Management.Process Knowledge: Strong grasp of ITIL framework for Incident and Problem Management.Preferred Qualifications ServiceNow certifications: CSA (Certified System Administrato
Jan 28, 2026;
from:
dice.com