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IT Helpdesk / IT Service Desk Support (ITSM)-Plano, TX- Only Locals

mProgen
Plano Full-day Temporary

Description:

We are looking for an experienced IT Helpdesk Support professional with strong knowledge of IT Service Management (ITSM) processes to provide first-line technical support to end users. The role involves incident management, request fulfilment, troubleshooting, and ensuring high customer satisfaction while adhering to ITIL/ITSM best practices. Required Skills & Qualifications 1 5 years of experience in IT Helpdesk / Service Desk / Technical SupportHands-on experience with ITSM tools such as:Servi
Jan 27, 2026;   from: dice.com
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