Health Benefits Assistant

Description:

These positions are located at the Charles George VA Medical Center (CGVAMC), in Asheville North Carolina, within the Eligibility and Enrollment Department of the Health Administration Service (HAS). The Health Benefits Assistant provides a high level of administrative and data support to the Health Administration Service (HAS) to include the Community-Based Outpatient Clinics (CBOCs). The primary function of the position is to make eligibility determinations for VA healthcare.

Requirements:

IN ORDER TO QUALIFY FOR THIS POSITION AT THE GS-5 GRADE LEVEL, APPLICANTS MUST MEET ONE OF THE FOLLOWING:

SPECIALIZED EXPERIENCE: You must possess one (1) year of specialized experience equivalent to the next lower grade level (GS-4) in Federal service that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. Specialized experience includes providing administrative support to a work unit; verifying eligibility/entitlement for benefits; entering, reviewing, verifying, and analyzing computerized data for accuracy and consistency; assisting patients with eligibility forms and processes. (THIS EXPERIENCE MUST BE SUPPORTED BY YOUR RESUME TO BE CREDITABLE.)

~OR~

SUBSTITUTION OF EDUCATION FOR EXPERIENCE: You must have successfully completed 4 years of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. One full year of graduate education is considered to be 18 semester hours. (COPY OF TRANSCRIPTS ARE REQUIRED AT TIME OF APPLICATION)

~OR~

COMBINATION OF EXPERIENCE AND EDUCATION: You must possess equivalent combinations of successfully completed post-high school education and specialized experience to meet total qualification requirements at the GS-5 level. (THIS EXPERIENCE MUST BE SUPPORTED BY YOUR RESUME TO BE CREDITABLE AND COPY OF TRANSCRIPTS ARE REQUIRED AT TIME OF APPLICATION)

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ .

Physical Requirements: This is primarily a sedentary position, but the work requires some walking, bending, stooping and carrying of light objects such as manuals, documents, etc. Concentration and sustained performance under prolonged stress is required because of the time-factors involved in completion of work assignments within deadlines.