Description:
Job Title: Data Analyst Contact/Call Centre Location: NYC, NY Hybrid Duration: 12+ Months Job Description Role Summary We are looking for a mid-level Data Analyst (10 years of experience) with strong expertise in contact centre analytics and AI-driven customer engagement platforms. This role focuses on hands-on data analysis, performance measurement, and insight generation across Amazon Connect, Genesys IVR, and OpenAI-powered conversational solutions. The ideal candidate will work closely with
Jan 22, 2026;
from:
dice.com