Description:
Role -SFCC & SFMC-Tech Support lead Location- Atlanta, GA (Onsite from day 1) SFCC certification is a must. The resource will be leading/supporting both L1&L2.. Responsibilities- L1 Application Monitoring (SFCC & SFMC MCE & MCP) Monitor SFCC site uptime, scheduled jobs, OCAPI/API availability, order flows, and system logs.Monitor SFMC (MCE & MCP) journeys, automations, email sends, API usage, and batch activity.Acknowledge, categorize, and triage alerts from monitoring tools (New Relic, Splunk,
Jan 19, 2026;
from:
dice.com