Description:
Key ResponsibilitiesBacklog Management: Own and prioritize the product backlog, including new features, technical defects, and automation requirements.AI & Automation Leadership: Identify and prioritize automation opportunities specifically tailored for contact center environments.Strategic Liaison: Represent business stakeholders to elicit, analyze, and document complex business needs for technical execution.Decision Making: Serve as the day-to-day decision maker for the execution team, providi
Jan 19, 2026;
from:
dice.com