Description:
The Level 2 NOC Engineer provides advanced technical support in a Managed Service Provider environment and serves as a primary escalation point from Service Desk Tier II. This role independently assesses, triages, and resolves complex issues across on-prem and cloud environments, ensuring stability, performance, and high service levels for multiple client environments. Key Responsibilities Technical Support & Incident Resolution Deliver advanced technical support via phone, email, ticketing syst
Jan 16, 2026;
from:
dice.com