Description:
Job Role: Desktop Support Lead Location: Southington, CT Job Description: Provide Level 2/3 support for hardware, software, and network issues.Troubleshoot and resolve escalated incidents within SLA.Ensure compliance with IT policies and security standardSupervise and mentor desktop support technicians.Allocate tasks and monitor workload distribution.Conduct performance reviews and provide training where necessaryAct as a liaison between end-users and IT management.Communicate updates on major i
Jan 15, 2026;
from:
dice.com