Description:
Desktop Support Lead Provide Level 2/3 support for hardware, software, and network issues. Troubleshoot and resolve escalated incidents within SLA. Ensure compliance with IT policies and security standard Supervise and mentor desktop support technicians. Allocate tasks and monitor workload distribution. Conduct performance reviews and provide training where necessary Act as a liaison between end-users and IT management. Communicate updates on major incidents and planned maintenance Maintain accu
Jan 14, 2026;
from:
dice.com