Description:
Description We are seeking a hands-on Technical Support Operations Manager to lead a high-volume, fast-paced incident response and technical support organization. This role will oversee 10-15 technicians across multiple shifts, ensuring world-class customer experience, rapid technical issue resolution, and consistent performance against key operational metrics. This leader will be responsible for driving daily operations, mentoring technical teams, managing escalations, and maintaining real-tim
Jan 14, 2026;
from:
dice.com