Description:
RESPONSIBILITIES: Kforce has a client in Boston, MA that is in need of a Technical Systems Analyst. Responsibilities: * Resolve escalated service tickets promptly and deliver excellent customer support; escalate further when necessary * Troubleshoot technical issues with end users using available tools (e.g., remote access, SCCM) * Document all interactions, actions, and outcomes during troubleshooting * Manage ticket queue to meet SLAs and keep users informed of progress * Maintain and update
Jan 13, 2026;
from:
dice.com