Description:
job summary: Under the supervision of the End-User Technology Operations Manager, this position provides first-contact technical support services for all attorneys and staff. This role manages a high volume and wide range of support requests, performs initial triage, resolves moderately complex technical issues, and escalates advanced problems to Tier 2 Deskside Support Technicians or other Information Systems teams as appropriate. Operating at an elevated technical tier beyond a traditional Le
Jan 13, 2026;
from:
dice.com