Description:
Job#: 3016973 Job Description: We are seeking an experienced IT support professional to serve as a single point of contact for inbound IT incidents. This role involves managing tickets, resolving Level 1 issues, and escalating incidents as needed. You will field requests via phone, email, and web form, providing remote troubleshooting and high-quality customer service. Prior IT helpdesk experience is strongly preferred. This position is part of a 24x7x365 operations team that provides frontline
Jan 8, 2026;
from:
dice.com