Description:
Description We are seeking a Field Technician II to provide exceptional IT support. In this role, you will deliver outstanding customer service via phone and email, assisting users in Windows 10/11 environments. Responsibilities include taking incoming requests, logging calls in the ticketing system, and resolving technical issues promptly to meet SLAs in a high-volume setting. You will support remote customers using Citrix and troubleshoot remote access issues, perform basic network administrat
Jan 6, 2026;
from:
dice.com