Description:
Overview: We are seeking a customer-focused Tier 1 Helpdesk Technician to provide remote support for internal employees. This role involves troubleshooting connectivity issues, assisting with VPN and remote access setup, and managing tickets in a fast-paced environment. The ideal candidate is organized, detail-oriented, and able to follow established scripts and processes to ensure efficient resolution of issues. Key Responsibilities: Deliver exceptional customer service over the phone, guiding
Jan 6, 2026;
from:
dice.com