Description:
Position: Service Desk Lead Location: Alexandria, VA Clearance Required: Secret Education: Bachelor s degree in Computer Science, Information Systems, Business Administration, or related fieldMinimum Qualifications: 9+ years of experience in helpdesk/desktop support (incident management, problem management, service request fulfillment, remote troubleshooting, hardware/software support, customer service)3+ years managing technical personnel (performance management, training, scheduling, workload
Jan 5, 2026;
from:
dice.com