Description:
These Public Safety Dispatcher positions are located in the Emergency Operation Center at Zion National Park , in Springdale, Utah.These are Career Ladder positions with a full performance level of GS-08, and may be filled at any grade level. Please, see "Additional Information" section for more details.
Open to the first 50 applicants or until 01/13/2026 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration.
Requirements:
All qualifications must be met by the closing date of this announcement, unless otherwise stated in this vacancy announcement.
Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. Award SF-50's are not acceptable documentation to support amount of qualifying experience . For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected.
To qualify for this position at the GS-05 grade level, you must possess at least one of the following minimum qualifications by close of the announcement :
SPECIALIZED EXPERIENCE : At least one full year (52 weeks) of specialized experience, which is experience that equipped you with the particular knowledge, skills, and abilities needed to successfully perform the duties of this position. This experience must be equivalent to at least the GS-04 level in the Federal service (obtained in either the public or private sectors). You must include hours per week worked.
Examples of qualifying specialized experience include, but are not limited to, the following:
- Perform work that provides familiarity with public safety policies and procedures such as but not limited to working as a security guard, law enforcement officer, or emergency responder (medical or search and rescue);
- Relay information from callers using a multi-line telephone or multi-frequency radio system to initiate a response;
- Serve as a dispatcher for safety or non-safety services (i.e. perform dispatch functions on a fire, construction site, other).
EDUCATION : Successful completion of at least 4 years of education above high school in any field for which high school graduation or the equivalent is the normal prerequisite. The education must have been attained in an accredited college or university. You must include a legible copy of your transcripts.
-OR-
COMBINATION : Successful completion of a combination of education and experience as described above. For example, 6 months of specialized experience (50% of the specialized experience) and 3 years of education above high school (50% of the education) would qualify an applicant for this position. Only education in excess of the first 60 semester hours (beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study beyond the second year is equivalent to 6 months of specialized experience. The total must equal at least 100 percent to qualify. You must include a copy of your transcripts .
To qualify for this position at the GS-06 grade level, you must possess the following minimum qualification by close of the announcement :
SPECIALIZED EXPERIENCE : At least one full year (52 weeks) of specialized experience, which is experience that equipped you with the particular knowledge, skills, and abilities needed to successfully perform the duties of this position. This experience must be equivalent to at least the GS-05 level in the Federal service. You must include hours per week worked.
Examples of qualifying specialized experience include but are not limited to the following:
- Provide dispatch and/or call taking services, related to public safety (medical, law enforcement, search and rescue, fire or other emergencies/public safety related);
- Operate computer systems such as but not limited to: National Criminal Information Network (NCIC), National Law Enforcement Telecommunications System (NLETS), Computer Aided Dispatch (CAD), or similar systems that aid in public safety dispatching to run queries and document communications.
SPECIALIZED EXPERIENCE : At least one full year (52 weeks) of specialized experience, which is experience that equipped you with the particular knowledge, skills, and abilities needed to successfully perform the duties of this position. This experience must be equivalent to at least the GS-06 level in the Federal service. You must include hours per week worked.
Examples of qualifying specialized experience include, but are not limited to, the following:
- Provide dispatch and call taking services in a communications center that provides public safety (medical, law enforcement, search and rescue, fire or other emergencies/public safety related) dispatch operation, in a complex environment (i.e. remote/urban environment, wildland fire, or other complex environments or situations);
- Coordinate responses to emergency incidents by initiating response of personnel and equipment according to agency protocols and providing communication and logistical support to responders;
- Operate computer systems such as but not limited to National Criminal Information Network (NCIC), National Law Enforcement Telecommunications System (NLETS), Computer Aided Dispatch (CAD), or similar systems that aid in public safety dispatching to run queries and document communications.
SPECIALIZED EXPERIENCE : At least one full year (52 weeks) of specialized experience , which is experience that equipped you with the particular knowledge, skills, and abilities needed to successfully perform the duties of this position. This experience must be equivalent to at least the GS-07 level in the Federal service. You must include hours per week worked.
Examples of qualifying specialized experience include but are not limited to, the following:
- Provide dispatch and call taking services in a communications center that provides public safety (medical, law enforcement, search and rescue, fire or other emergencies/public safety related) dispatch operation, in a complex environment (i.e. remote/urban environment, serves more than one division, unit, jurisdiction, and/or agency, or other complex situations);
- Coordinate responses to emergency incidents by initiating response of personnel and equipment according to agency protocols and providing communication and logistical support to responders;
- Operate computer systems such as but not limited to National Criminal Information Network (NCIC), National Law Enforcement Telecommunications System (NLETS), Computer Aided Dispatch (CAD), or similar systems that aid in public safety dispatching to interpret information, run queries and document communications;
- Review internal operating procedures and systems related to public safety to make recommendations for improvement; provide technical guidance, orientation, and training to new employees or lower-level dispatchers.