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Genesys IVR Tester (Cyara)

Vidorra Consulting Group
Newark Full-day Full-time

Description:

Perform end-to-end testing of Genesys IVR applications including inbound, outbound, and self-service call flows Design, execute, and maintain automated IVR test scripts using Cyara Validate IVR functionality such as DTMF, speech recognition (ASR), text-to-speech (TTS), call routing, prompts, and error handling Conduct functional, regression, integration, and UAT testing for IVR applications Analyze call flow designs, business requirements, and technical specifications to create test scenarios Ex
Jan 2, 2026;   from: dice.com

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