Description:
The Office of the Inspector General is one of the best places to work in the Department of Justice and is one of the premier inspector general offices in federal government. The OIG's IT Division offers advanced and entry-level opportunities to Software Application Developers, Cloud and Network Engineers, Security Specialists, Project Managers and Customer Support Technicians. This posting is to fill a position at the OIG Customer Support division.Requirements:
To qualify for this position at the GS-14 grade level, you must have one year of specialized experience equivalent to the GS-13 grade level obtained in the public/ private sector. (Specialized experience is paid or unpaid experience which has equipped you with the specific knowledge, skills, and abilities to successfully perform the duties of the position.) Examples of specialized experience include such duties as:- Lead Tier I-III IT Service Desk operations using ITSM/ITIL best practices to meet SLAs.
- Supervise and develop IT Service Desk staff.
- Manage customer support projects, coordinating resources and delivering
system upgrades with minimal impact. - Oversee enterprise hardware and software troubleshooting across desktops, laptops, mobile devices, and operating systems.
- Administer Microsoft Active Directory, managing user accounts, group policies, permissions, and access controls.
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade level (or equivalent).
Dec 29, 2025;
from:
usajobs.gov