Description:
Overview: We are seeking a proactive and customer-focused Tier 1 Desktop Support Technician to provide first-level technical assistance to end users. This role is responsible for troubleshooting hardware, software, and network issues, ensuring minimal downtime and optimal user experience. Key Responsibilities: Respond to and resolve Level 1 support tickets via phone, email, and in-person within established SLAs.Diagnose and troubleshoot desktop, laptop, and peripheral issues (printers, scanne
Dec 24, 2025;
from:
dice.com